Snapchat My Ai Not Working? Try These 11 Ways To Fix Now!
Are you also facing trouble using the My AI chatbot on Snapchat? Well, recently many Snapchat users have mentioned that are encountering issues on Snapchat and one of them is Snapchat My AI not working. Now, if you’re unable to access your My AI chatbot on Snapchat then you might be thinking of some ways to fix this issue. Snapchat My AI chatbot is powered by ChatGPT and this chatbot can help you as a virtual assistant on the app. However, if you are not able to access it then you might get frustrated. So, to help you with the problem we are here. Ensure to read this article carefully.
To fix the Snapchat My AI not working issue you should upgrade your Snapchat app, upgrade your system software, provide a restart to your device, clear the cache files, examine the internet connection, add My AI through Snapcode, get Snapchat + for your account, restart your device, etc. To get detailed information about these fixes you have to read ahead.
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Why Is Snapchat My AI Not Working?
Snapchat introduced My AI earlier this year only for Snapchat Plus users but after a while it became accessible to all Snapchat users. The Snapchat chatbot can help you find the best locations near you, it can even advise you, help you choose travel destinations, and much more. However, you don’t have to rely so much on this chatbot as it is not always right and gives you the best advice.
So, always think twice before acting upon the advice given by My AI. Snapchat My AI is a virtual friend with whom you can have conversations but what if it suddenly stops working or it gets disappears from the chat box? Now, you might get disappointed but don’t worry there might be some reasons which are causing this problem. So, we have listed these reasons below have a look.
- Your Snapchat app has accumulated excessive cache data.
- Your device software is not upgraded to the newest version.
- The Snapchat version you are using is out of date.
- The internet connection you put to use to use Snapchat is not stable.
- There might be some issues with the Snapchat server.
How To Fix Snapchat My AI Not Working?
After knowing the reasons that are responsible for causing the Snapchat My AI not working let’s quickly head to the possible ways that can help you to get rid of this issue. Below we are going to list some of the best ways that can help you with the My AI not working problem.
1. Upgrade Your Snapchat App
With every new version of Snapchat, it keeps adding new features and solving the previous bugs and glitches. So, to get away from all the bugs and glitches in the Snapchat app you have to keep your app upgraded. To upgrade your Snapchat app head to the App Store or Play Store and inspect if there is any recent version of the Snapchat available. If there is any new version available get it immediately. Once you get the updated installed on your device check if you are able to access My AI on Snapchat or not.
2. Upgrade Your Device Software
Is your system software upgraded? If your system software is not upgraded to the latest version then you may not be able to find My AI on Snapchat or it might not work properly. If you have only upgraded your Snapchat app and not your device software then your app may not be compatible with your device and thus show errors like Snapchat My AI not working. So, in order to stay away from these bugs and glitches you also have to upgrade your device and not only the app. To upgrade your device software head to the below-mentioned step-by-step guide.
For Android Device:
Step 1: Firstly, you have to open the “Settings App” on your device.
Step 2: Then, you need to tap on the “About Phone” option.
Step 3: Now, you have to click on the “Check For Updates” option, and if there is any update available install it.
For iOS Device:
Step 1: Firstly, you have to access the “Settings App” through your device.
Step 2: Then, you need to tap on the “General” option.
Step 3: Now, look out if there are any new versions of the “Software” available. If you see any new update available get it on your device.
3. Provide A Restart To Your Device
Have you opened too many apps at a time? Well, this can also interrupt your experience on the Snapchat app. If there are too many apps running in the background it might turn into an error on Snapchat and you won’t be able to access the My AI. So, all you need to do to stop all the apps running in the background is restarting your device.
You have to long press the power button until you see a pop-up on your screen. Once the pop-up appears click on the restart option and your device will get rebooted. This way you can bypass the Snapchat My AI not working issue from the app.
4. Add My AI Through Snapcode
Now after trying the above-mentioned fixes if you are still not over the Snapchat My AI not working issue then you should try to add My AI to your chat box manually. There is a My AI Snapcode available that you can use to add the chatbot to your conversation box. To add Snapchat My AI manually to your Snapchat head to the step-by-step guide mentioned below:
Step 1: Firstly, you need to open the “Snapchat My AI Profile” on your device using any browser.
Step 2: Now, you have to head to the “Snapchat App” on your device.
Step 3: Then, you need to focus your camera on the “Snapchat My AI Snapcode”.
Step 4: Then, click on the “Tap Banner To Scan” option.
Step 5: Now, click on the “Open Profile” option and tap on the “Chat Icon” to start a conversation with My AI. This way it will be added back to your chat screen.
5. Clear The Cache Files
If you are facing a Snapchat My AI not working issue then it can be a result of excessive cache files. If your app has accumulated excessive cache files then it can result in Snapchat My AI not working. The app stores cache to give you a smooth experience while scrolling.
However, if any of the files get broken or corrupted it will result in slow processing of the app. To fix the My AI not working issue clear cache data from your Snapchat app by going through the step-by-step guide given below:
For Android Users:
Step 1: Firstly, you have to open the “Settings App” on your device.
Step 2: Then, head to the “Apps” option, go to “Snapchat App” and tap on it.
Step 3: Now, you need to tap on the “App Info” option and click on the “Storage And Cache” option.
Step 4: Then, you have to tap on the “Clear Cache” option and this is how you can clear the cache from your Android device.
Note: You can also delete the cache directly from the Snapchat app. For this, you need to open the Snapchat App>go to your profile page>tap on the gear icon at the top right corner to open settings>scroll til the end tap on the “Clear Cache” option>hit the “Clear” button from the pop-up to confirm the your action.
For iOS Users:
iOS users don’t get the option to clear the cache data of the Snapchat app. However, the Snapchat app has an in-built option that helps you to clear the cache from your app. So, head to the below-mentioned step guide and see how you can clear the cache on an iOS device.
Step 1: Firstly, you have to open the “Snapchat App” on your device.
Step 2: Then, you need to tap on the “Bitmoji Icon” and click on the “Settings Icon”.
Step 3: Now, you have to scroll down to the “Accounts Action” section and click on the “Clear Cache” option.
Step 4: Then, tap on the “OK” option to confirm your action and this is how you can clear the cache using the Snapchat app settings.
6. Examine Your Internet Connection
Have you checked your internet connection after encountering the issue? Well, if you haven’t checked your internet connection till now then make sure to immediately check the speed of the connection you are using.
Sometimes the internet connection we are using to access Snapchat is not that strong and thus we encounter issues like Snapchat My AI not working. To avoid any inconvenience in the near future you should always check your internet connection before trying out other ways.
7. Remove The Snapchat App And Get It Back
Removing the app from your device might seem like a basic method but it can help you to bypass so many issues and glitches in the app. Moreover, removing the app from your device and getting it back again will remove the excessive cache files and it will also help you to get the newest version of the app. Thus, this is one of the most basic yet most effective methods at the same time. You can use this method to bypass the Snapchat My AI not working issue as well.
8. Get Snapchat +
Your Snapchat My AI not working issue can also be fixed with the help of Snapchat Plus. As you all are aware Snapchat Plus has many exclusive features that are accessible to the members who have premium membership. These exclusive features also include the Snapchat My AI chatbot. With Snapchat Plus you can even customize the bio of your chatbot. If you haven’t gotten a Snapchat Plus subscription then you will also get a free trial on the platform. To know how you can get Snapchat + head to the step-by-step guide mentioned below:
Step 1: Firstly, you have to open the “Snapchat App” on your device.
Step 2: Then, you need to tap on the “Bitmoji Icon” to access your profile.
Step 3: Now, tap on the “Snapchat Plus Banner” and click on the “Next” option.
Step 4: Then, tap on the “Free Trial” option and follow the on-screen instructions. So, this is how you can get the Snapchat + subscription for you.
9. Verify Snapchat Server Status
Your Snapchat My AI not working can also be an outcome of the Snapchat server status issue. Sometimes the app server has some bugs that end up interrupting the app features and they may not work properly. So, if the above-discussed ways have not helped you till now then make sure to verify the Snapchat server status.
If there is an issue at the back end then you won’t be able to do anything to mend this issue. Check the Snapchat server through Downdetector and verify if there is a spike in the graph or not. You can also check the Snapchat server through the X app. If you can see trending tweets by other users facing the same problem it confirms that the issue is rooting from the backend only.
10. Look Out For My AI Through The Search Bar
My AI is just like other friends on Snapchat so sometimes you may not be able to find it in your chat box as it is so difficult to differentiate between the AI and your other friends. With AI customization available you can customize the name of your AI, change the AI bitmoji, change the AI emoji, and so on. So, if you are unable to find My AI on your chat screen, you can manually search it by using the search bar. To see how you can search for My AI through the search bar head to the below-mentioned step guide:
Step 1: Firstly, you have to open the “Snapchat App” on your device.
Step 2: Then, you need to tap on the “Chat Icon” to access your chat box.
Step 3: Now, tap on the “Search Bar” and search for “My AI”. So, this is how you can look out for My AI through the search bar.
11. Reach Out To Team Snapchat
If you are unable to fix the Snapchat My AI not working issue then you should reach out to the Snapchat support team for help. Ensure to provide them with all the required details regarding the issue you are facing so that they can provide you with a solid method to get rid of the issue. To reach out to team Snapchat for help head to the below-mentioned step guide:
Step 1: Firstly, you have to open the “Snapchat App” on your device.
Step 2: Then, click on the “Bitmoji Icon” and tap on the “Gear Icon” to access settings.
Step 3: Now, you have to scroll down and tap on the “I Need Help” option.
Step 4: Then, tap on the “Contact Us” option then follow the instructions to submit a report regarding the issue you are facing. So, this is how you can reach out to team Snapchat for help.
Wrapping Up!
By now we have come to the end of the discussion. Now, we genuinely believe that you have all the necessary information regarding Snapchat My AI not working. We have compiled a list of the best ways that can help you to fix this issue. There is no social media platform that doesn’t face errors and bugs and so does Snapchat. So, if you ever face any problem with the Snapchat app try out some basic methods to get rid of the issue.
This is all about the Snapchat My AI not working issue. If you still have any queries or you want to grasp some more information on the regard then make sure to drop your queries below. Thank you!
Frequently Asked Questions-
Q1. How to access My AI chatbot on Snapchat?
Ans. To access My AI chatbot on Snapchat you have to open the Snapchat app>tap on thechat icon>look through your chat box and here you will see the My AI chatbot.
Q2. Does everyone on Snapchat have access to the My AI?
Ans. Yes, everyone on Snapchat has access to the My AI. Earlier Snapchat launched My AI for Snapchat Plus users only but it is now available to every Snapchat user.
