DoorDash, Inc. is an American company that operates an online food ordering and food delivery platform. It is based in San Francisco, California, United States. With a 56% market share, it is the largest food delivery company in the United States. It also has a 60% market share in the convenience delivery category.
If you’re a new user of DoorDash and placed an order without knowing what to order and want to Cancel Doordash order, then you’re at the right place. So, Today in this article, I have compiled the fastest and most simple ways which will help you cancel any order on this platform very easily.
“Here are the Simple Ways to Cancel Doordash order on Mobile and PC”
Mainly there are two mediums by which you can cancel your Doordash order either you can use a mobile phone or you can use a PC. Below, I have shared the steps to cancel the Doordash order with the help of Step by Step guide explained below.
How to Cancel DoorDash Order on Mobile App
Given below are the steps you can follow to cancel your Doordash order through the mobile app:-
Step 1- Login to the “DoorDash app.”
Step 2- Go to the “Orders” tab at the bottom of the screen.
Step 3- At the top of the Orders menu, find your in-progress order – it should appear at the top of the list – and tap “View Order.”
Step 4- Tap “Help” in the top-right corner of the screen.
Step 5- This will bring up a Customer Support menu. Select “Can I cancel my order?” from the menu to continue.
Step 6- DoorDash will notify you of your refund type – a full, partial, or no refund. If you still want to cancel, tap “Cancel order” to finish.
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How to Cancel Doordash Order on Pc
It’s very easy to cancel any order you placed on Doordash and to do so on Pc, follow the steps explained below.
Step 1- Log in to the Doordash website.
Step 2- Click the “Hamburger menu” in the upper-left corner of the landing page to open the menu.
Step 3- Select “Orders” from the menu.
Step 4- Select the order you want to cancel. Click “Cancel Order.”
Step 5- Confirm that you want to “Cancel”. You’ll be shown what type of refund you can receive beforehand.
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Alternative Way To Cancel Doordash Order And Get Instant Refund
If there’s no option to cancel your order you should contact their helpline as soon as possible. You can call them at 855-431-0459 or chat with them on their website. You could also contact them on social media but this may take longer.
Why do People Cancel their DoorDash Orders?
- There are many different reasons people want to find out how to cancel a DoorDash order. One of the biggest ones is that they’ve simply changed their mind. If you don’t think you’re going to enjoy the food anymore once it arrives, what’s the point in keeping the order? So instead of being disappointed with the food, they choose to cancel their order and go with another option.
- Another popular reason is that they’ve found the same food for a better price on another app. The food delivery business is extremely competitive at the moment, with many apps offering promos and exclusive deals to lure new users. Sometimes, the order you’ve just made with DoorDash is on special on one of the other apps, and so, you quickly cancel your order with DoorDash and make it again on the other app.
DoorDash hasn’t had the best reputation of late, with drivers seen dropping food on the ground only to repackage it, the company listing restaurants without their permission, and the possibility of using driverless cars in the near future. All of this together can create quite a poor image in a customer’s mind, and when this realization comes in the middle of a DoorDash order, they decide to cancel it instead.
If you’ve cancelled your DoorDash order based on the last reason, you may want to think about cancelling your DashPass subscription as well. It’s easy to do in a few quick steps.
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What Kind Of Refund To Expect When Cancelling Your DoorDash Order?
How long it takes you to cancel your DoorDash order determines your refund.
If you cancel before the restaurant confirms the order or DoorDash assigns a courier, you’ll be able to receive a full refund for your purchase – but you should note that the window of time to do this is usually only a few seconds.
If you cancel after the restaurant confirms the order but before a courier is assigned, or vice versa, you’ll receive a partial refund. This is because DoorDash may still have to pay the driver for any driving they’ve already done, or the restaurant for food they’ve already begun preparing.
Frequently Asked Questions
1. Can I cancel my DoorDash order?
Yes, you can easily cancel the Doordash order with your mobile phone app or with the help of Pc.
2. Do I get my money back if I cancel the DoorDash order?
If you cancel your order before the restaurant confirms it, you will receive a full refund.
3. How long does it take for DoorDash to refund a Cancelled order?
Though DoorDash approves refunds instantly, the average time of Refund is 5–7 days for the money to reach your bank account. All the money will be transferred to the card or payment app used to pay for the order.
In the above article, I have mentioned the 2 fastest ways to Cancel Doordash order either from your PC or mobile app. If you found this article helpful do share your thoughts in our comment section down below.Thank You!