Outlook is a Microsoft personal data management online software that includes contacts, webmails, Calendaring, and task services. It is compatible with the latest internet explorer, Firefox, Safari, or Google Chrome. It supports auto-completion of contact addresses while creating, contact grouping, importing, and exporting of contacts through CSV files, rich textual styling, numerous addressing support, and multiple language versions. It is also a component of the Microsoft Office Suite.
Anyhow some of the users are facing “Recipient address rejected access denied outlook error” whenever they try to send an email in outlook and after some time due to that error email comes back with a “Message not delivered error”.
So, if you’re one of the users who is currently facing this error while sending an email in windows you should follow the whole article wholly based on our research and reports. Also, we’re going to take you to a perfect guide on how to fix “Recipient address rejected access denied outlook error” with some easy methods and steps.
What is “Recipient Address Rejected Access Denied Outlook Error” and Reasons?
Reason 1:- The first reason for this issue might be caused by a non-existent email address, a DNS server issue such as a corrupted/outdated DNS cache in your computer, emails being rejected by anti-spam filters, DBEB preventing external emails, and other factors.
Reason 2:- When you try to send an outbound email to an email address that does not exist, the “Recipient address refused access denied” message frequently appears. Before sending any email you need to double-check whether you’re entering the right recipient’s email address and if somehow you entered the wrong mail you can change the recipient’s email address to resolve the issue.
Reason 3:- Another potential cause of this error is the ‘Anti-Spam Filter’ option in your email service, which is categorising your email as spam. In this scenario, you can try to resolve the issue by requesting the receiver to whitelist you so that your emails are sent.
Reason 4:- Another problem may happen if you previously configured Exclaimer Cloud using Microsoft 365 while sending emails to public folders, which might be caused by DBEB.
So, we’ve covered some of the possible reasons behind the “recipient address rejected access denied error” and next, we’ll guide you on how to fix this error with these methods easily.
How to Fix Recipient Address Rejected Access Denied Error Quickly
1. Positioning Correct email Address of Recipient
Before using any method you should make sure that you’re entering the correct email address of the recipient or not while sending an outbound email in outlook. Not using a correct recipient email address might be a reason, use a correct email address.
2. Execute Flush DNS & Clear Temp TCP/IP Data
So if you’re connected to a network and at the same time you’re facing the error this might be due to a DNS problem. In this situation, if just one computer on the network is impacted, you should assume that a network settings issue or a faulty DNS range is stopping emails from exiting your gateway. To resolve this issue, do a full TCP or IP reset on the afflicted computer.
Follow the steps and you can easily Resolve the Issue:-
Step 1:- Launch the Run dialogue box, press Windows key + R. Then, put ‘cmd’ into the text box and click Ctrl + Shift + Enter to launch an elevated Command Prompt.
Step 2:- When the User Account Control window appears, click Yes to allow admin access.
Step 3:- To perform a DNS and TCP/IP reset, enter the following instructions into the elevated Command Prompt and hit Enter after each one:-
- ipconfig /flushdns
- nbtstat -R
- nbtstat -RR
- netsh int reset all
- netsh int ip reset
- netsh winsock reset
Step 4:- Close the access Panel once all commands have been successfully processed.
Step 5:- Launch your email client and send the same email to the same recipient to see whether it still fails.
3. Disable the Directory-Based Edge Blocking
You can use this method to prevent the DBED from blocking your email is to off it completely. This method works well if the above method doesn’t work well.
Step 1:- Log in to Exchange Online once again, then navigate to Mail flow and choose the Accepted domains option.
Step 2:- Click on Edit after selecting the root domain of your public files.
Step 3:- Under the This approved domain name section, choose the Internal relay domain option and then click Save to disable DBEB.
Step 4:- After doing this process you can cross-check whether the error is solved or not, if not then you can move ahead to another method.
4. Make Sure All Public Folders Are Hosted On-Premise
After setting email with Exclaimer Cloud via Microsoft 365, some users receive the “Recipient Address Rejected: access forbidden” issue. The problem is most likely connected to the Directory-Based Edge Blocking option that we discussed above. It has the ability to reject external email addresses that are not detected in the Azure Active Directory.
To fix it you can follow these steps:-
Step 1:- Go to the Microsoft Azure Active Directory Connect page.
Step 2:- From the left vertical menu, select Optional Features, and then from the right corner of the screen, check the box for Exchange Mail Public Folder.
Step 3:- To save the changes, click Next. You may then resend the email to check whether the “550 permanent failure for one or more recipients” problem is resolved.
5. Make Sure Your Public Folders Are Hosted in Exchange Online
So the DBEB option is not currently available for Mail Enabled Public Folders hosted in Exchange Online, you should navigate to the Main flow menu and create something out of its listing.
Follow the steps below to ensure that your public files are hosted in Exchange Online:-
Step 1:- Sign in to Exchange Online with your account by clicking here.
Step 2:- After signing in, go to the Main flow area and select the Rules tab.
Step 3:- From the list of rules, choose Identify Messages to Send to Exclaimer Cloud and click Edit. Then, at the bottom of the screen, click on Add Exception.
Step 4:- From the Use the following connection section, choose the recipient.
Step 5:- Select all of the mailboxes for public folders that you use and click Add to enforce the change, then OK to implement it.
Once you are done doing this method you can resend an email and look if the “recipient address rejected access denied outlook error” is fixed.
Some Frequently Asked Questions
1. What does it mean when it says Recipient address rejected Access denied?
It’s an error prompted by an anti-spam filter currently in use by the receiver domain, which recognized and categorized your message as spam.
2. What does it mean when an email says access denied?
It signifies that the server is refusing to enable an email to be transmitted to another mail server.
I hope this article helped you to fix the recipient address rejected access denied outlook error and also we’ve shown some proven methods which may help you to fix it very easily. So if you really liked the article do let us know your thoughts on our comment section below.